Delivery

Furniture

LOCAL SINGAPORE DELIVERY

Delivery of Space Saving furniture is free unless otherwise stated in product description.

To qualify for free delivery, your delivery location must also be accessible via elevator (i.e. on the same storey as lift landing) or must be on the same floor as the goods loading/unloading area.

Staircase Delivery Fees

If the delivery crew is unable to send the bed to your location via the elevator at the point of delivery (eg. Bed is unable to fit into elevator, elevator unservicable upon delivery crew's arrival, refusal of elevator access by building management etc) We will assess (at our own discretion) the feasibility of the furniture being carried up via the staircase in a non-hazardous manner.

Should delivery via staircase be deemed safe, additional charges per item will be as follows:

- First non lift-accessible storey free of charge (e.g. staircase delivery from ground floor to level two is free)

- Additional S$20.00 per item transported to a subsequent non lift-accessible storey

For example a 1 piece complete set from basement to 3rd storey will be:

3-1 flight of stairs x 4pieces x $20= $$60

INTERNATIONAL SHIPPING

Looking for delivery outside of Singapore? Contact us at +65 69147650 or marketing@fjnjoseph.com and our friendly sales team will assist you with your shipping queries.

Shop implements free shipping all over the world. Every order has its own tracking number given via e-mail to the customer. Tracking number lets to observe the parcel during the shipping period. 

Every order is shipped via trusted international postal service such as EMS and ePacket with the shortest shipping time available depending on country.

Can I Self Collect my Order?

Self-Collection is only available for Space Saving accessories hardware products. The products you check out online may not be immediately available for collection. Kindly give our staff some time to process the order and manufacture your desired items from the supplier/manufacturer if we do not have them in stock. Our customer service staff will call you on your given contact number to notify you when your purchase is available for self-collection.

Every order with shipping fees paid has its own tracking number given via e-mail to the customer. Tracking number lets to observe the parcel during the shipping period. Tracking number will be emailed to buyer around 5 to 8 days after purchase.

Every order is shipped via trusted international postal service such as EMS and ePacket with the shortest shipping time available depending on country.